Privacy Policy for Maple Ohm Studio

At Maple Ohm Studio, we are dedicated to providing excellent yoga and mindfulness instruction and building a supportive community. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services, including yoga instruction (Vinyasa, Hatha, Restorative), meditation classes, workshops on mindfulness and holistic living, community events, corporate wellness programs, and online class subscriptions.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Information You Provide: This includes information you voluntarily provide when you register for classes, workshops, or subscriptions, make a purchase, participate in community events, or contact us. This may include your name, contact details (such as physical address – 387 Cedarvale Avenue, Suite 201, Toronto, Ontario, M4C 6A4, Canada), email address, phone number, payment information, and health-related information relevant to your participation in yoga and mindfulness practices (e.g., injury history, medical conditions) which is collected with your explicit consent.
• Usage Data: We may also collect information about how our online platform is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

Maple Ohm Studio uses the collected data for various purposes:

• To provide and maintain our service, including processing registrations and payments for classes, workshops, and subscriptions.
• To manage your account and provide you with customer support.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide personalized recommendations, offers, and content related to yoga, mindfulness, and holistic living.
• To gather analysis or valuable information so that we can improve our service offerings.
• To monitor the usage of our service.
• To detect, prevent, and address technical issues.
• To fulfill any other purpose for which you provide it.

3. Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party service providers to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used (e.g., payment processors, scheduling software).
• For Business Transfers: If Maple Ohm Studio is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• For Law Enforcement: Under certain circumstances, Maple Ohm Studio may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Other Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Maple Ohm Studio
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

4. Security of Your Information

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement various security measures, including physical, electronic, and managerial procedures, to protect your information and prevent unauthorized access.

5. Data Retention

Maple Ohm Studio will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You have the right to withdraw your consent at any time where Maple Ohm Studio relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children's Privacy

Our service is not intended for anyone under the age of 18 (Children). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our website, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Mail: Maple Ohm Studio, 387 Cedarvale Avenue, Suite 201, Toronto, Ontario, M4C 6A4, Canada